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Operating Systems Information

Slamming and Cramming, PART #3

Posted by Joseph Brochin

In the previous posts I wrote about slamming and cramming.

The following are some actions to take to protect yourself against this unscrupulous behavior.

Ask the following questions when reviewing your monthly phone bill (the same can apply to cell phones and pagers as well):

1.) Do I recognize the names of all the companies listed on my bill?
2.) What services were provided by the listed companies?
3.) Does my bill include charges for calls I did not place and services I did not authorize?
4.) Are the rates and line items consistent with the rates and line items that the company quoted to me?

Companies compete for your telephone business. Use your buying power wisely and shop around.
If you think that a company’s charges are too high or that their services do not meet your needs, contact other companies and try to get a better deal.

Please share with our readers some of your experiences you may have had with phone companies and bad behavior.

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