Archive for September, 2009

VoIP and Home Office

VoIP or traditional circuit based systems? VoIP (Voice over Internet Protocol) is considered to be the best telephony system today in comparison with the switched circuit based analog systems. VoIP is an IP telephony that manages the transmission and reception of voice information over the Internet. It uses broadband Internet connection for routing the calls. The voice information is managed in the digital form in separate packets using IP (Internet Protocol) rather than using the previously used circuit based transmission. VoIP has become more popular over the last few years because of the quality and reliability of the transmission of voice data, along with the cost advantages over traditional telephone networks.

The special features provided by the VoIP service providers are likely to be voicemail, call waiting, caller ID as well as some advanced features like call tracking, video conferencing and online system management.

Benefits of VoIP for Home based business

  • Cost Effective

Cost savings is one of the main reasons for people to use VoIP rather than traditional circuit based system. In this system, you can place a VoIP call using the broadband Internet connection. The call cost remains the same even if you call across the street or across the country. Thus, the users can benefit a lot on long distance charges. The maintenance charges for using VoIP system are very less and are charged as a monthly rate. 

  • Small business to look bigger

If you wish to make your home business look and feel like a bigger one, then a virtual PBX (Private Branch Exchange) with a dial-by-name directory can help. These systems may cost thousands to install but, many VoIP companies provide a hosted virtual PBX and you pay based on the time of plan, the cost can sometimes be as low as $2 USD a month. You can provide a separate line to each member of your team, view and print usage reports that show frequency and number of calls from and to each member of your team. 

  • Freedom of Movement

Using VoIP service, you can place a call from anywhere you go where there is an Internet connection. The same number can be used even if you move to another city. 

What is the operation of VoIP for Home Office?

When it comes to business VoIP services, whether it is for home based business or a large business, there are options available according to the requirement of every company. The type of VoIP service plan to choose depends on the number of employees using this system. The business VoIP providers provide the Analog telephone Adapter (ATA) which converts the analog signals from a telephone into the digital bit stream for the transmission over the Internet. The ATA can handle up to 2 telephone lines. A fax machine can also be attached with one of the ports as it requires its own private number and phone line. 

With home office VoIP solution note that the extra phone lines and PCs can be attached by connecting them to the LAN side of the router.

For home office environment on small scale, this plan is well suitable and additional phone lines can be attached to it which costs the same monthly rate.


VoIP and Residential Customers

Obviously, people want the best quality service with a cost effective advantage over it’s competition. If we talk in terms of telephone calling long distance or local, then VoIP is comparatively more preferable than the traditionally used circuit based telephony system. VoIP (Voice over Internet Protocol) takes analog voice signals, converts the analog to digital, then compresses the signal in preparation for transmission using Internet Protocol. This compressed voice data is in the digital form and is sent in discrete packets using IP (Internet Protocol). VoIP Residential phone service allows the residential customers to use their Internet connection to make voice phone calls. This phone service is rapidly gaining in popularity and market share, as it provides a variety of features for users.

Features like caller ID, hold, call transfer, call waiting and repeat dialing usually cost extra with landline phone service whereas, they are in-built in VoIP. For add-on features like three-way dialing, call forwarding, call filtering or sending calls directly to the voice mail, the service providers may charge some extra fees, but typically this is also included with most packages. The VoIP users can also check their voice mails over the web or can attach messages to an email sent to their PDA or PC. Some other nice features like automated recording of phone calls, video conferencing, messaging option are also available for the VoIP users.

Another feature of VoIP provides soft phones in which a software application loads the VoIP services on the desktop or laptop. Some even create an interface like a telephone with which you can make VoIP calls anywhere in the world through a standard broadband Internet connection.

Advantages of Residential VoIP Phone Service

  • One of the major advantages of VoIP is that the telephone calls made through Internet do not charge any extra other than the Internet access charges which is in the same way that an individual does not have to pay for sending and receiving emails through Internet. Long distance calls are generally cheaper using VoIP compared to standard phone line. Thus, Residential VoIP phone plans helps in reducing the monthly bills.

  • There are now VoIP cordless and corded phones available, so after getting Internet access, you can place a VoIP call from anywhere you go.

  • VoIP market is increasing day by day and so, a number of hardware products are released supporting the VoIP service.

The following is required for using a Residential VoIP:

Broadband Internet Connection- VoIP calls are routed to their destination through the broadband Internet connection. Most of the Residential VoIP plans have a minimum speed so; it is necessary to make the connection faster for accurate and fast transmission of voice data.

Adapter (VoIP or Analog Telephone Adapter)- Our regular phones can be used with a home VoIP service plan, but it is advisable by the service providers to use adapter as it ensures the call quality. This adapter costs about $50 each and sometimes even less if you opt for a second-hand adapter

Telephone- Telephone is used in this service but, you can also use a headset and microphone connected to a computer.